the Shack
the Shack

Support

Stuck on something, found a bug, or have a question about The Shack? Send us a message and we’ll get back to you by email. You don’t need an account to get in touch.

We reply by email — usually within a day or two.

Already have an account?

Log in and head to Help & support — tickets you open there stay attached to your account, and you can track them in the app.